Terms of Service

Last updated: 16 May 2026 · Effective immediately for all users.

1. About & legal entity

PuntGenius is a product owned and operated by GOATech Inc. ("GOATech", "Company", "we", "us", "our"). References to "PuntGenius" in these Terms refer to the Service; the contracting party is GOATech Inc. These Terms of Service (the "Terms") form a binding agreement between you ("you", "User", "Subscriber") and GOATech Inc.

PuntGenius provides AI-generated horse racing analysis, ratings, selections, confidence scores, and staking guidance for Australian thoroughbred racing (the "Service").

2. Acceptance & eligibility

By creating an account, clicking a button indicating acceptance, completing a checkout, or otherwise using the Service in any way, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

To use the Service you must:

• Be at least 18 years of age (or the legal age for gambling-related services in your jurisdiction, whichever is greater);
• Not be on any self-exclusion list, voluntary or involuntary;
• Be located in a jurisdiction where receipt of horse racing analysis content is lawful;
• Have legal capacity to enter into binding contracts;
• Not be a person previously suspended or removed from the Service by us.

You are solely responsible for ensuring your use complies with all laws applicable to you, including local gambling, tax, and consumer laws.

3. Your account

You must provide accurate, current, and complete information when registering and keep that information up to date. You are responsible for all activity that occurs under your account, including any unauthorised access resulting from your failure to safeguard credentials. Notify us immediately at [email protected] if you suspect any unauthorised use.

One account per person. Multiple accounts, false identities, disposable email addresses used to claim repeat trials, and any form of identity falsification are prohibited and may result in immediate termination without refund.

4. Subscriptions & billing

• The Service is offered on a recurring subscription basis. Current plans are $34 AUD per week or $129 AUD per month, plus any applicable taxes. Plans, features, and prices may change (see Section 7).
• Payments are processed by Stripe. By providing payment details you authorise GOATech Inc. (via Stripe) to charge the applicable fee to your selected payment method on each renewal date until you cancel.
• We do not store or have access to your full card details; payment data is handled by Stripe under their security and compliance standards.
• You are responsible for ensuring your payment method remains valid. Failed payments may result in immediate suspension of access. We may retry failed payments without further notice.
• All fees are charged in Australian Dollars (AUD) unless explicitly stated otherwise.

5. Free trial

We may, in our sole discretion, offer a free trial (currently 7 days). Free trials:

• Are limited to one (1) per person, per household, and per payment method;
• Require a valid payment method that we may verify by a small authorisation hold;
• Automatically convert to a paid subscription at the end of the trial unless cancelled before the trial ends;
• May be modified, shortened, or withdrawn at any time at our sole discretion;
• Are non-transferable and have no cash value.

Attempting to abuse free trials (for example by signing up with multiple email addresses or virtual cards) is a material breach of these Terms and may result in immediate termination and recovery of any benefits obtained.

6. Auto-renewal & cancellation

Your subscription automatically renews at the end of each billing cycle (weekly or monthly, as applicable) until you cancel. You can cancel at any time from your Account settings or by emailing [email protected].

Cancellation takes effect at the end of the current billing period. You will retain access until that date. No partial refunds or pro-rata credits are given for unused time, except where required by non-excludable law.

7. Price changes

We reserve the right to change the price of any subscription plan, introduce new fees, or change the structure of any plan at any time, for any reason, in our sole discretion. Any price change for existing Subscribers takes effect on the next billing renewal date that occurs after the change.

We will make commercially reasonable efforts to notify affected Subscribers of any price change in advance. Notification may take any one or more of the following forms, at our discretion:

• An in-product banner or notice on the dashboard;
• An email to the address on file;
• A notice on the website or in the Account settings;
• An in-app push or modal at next sign-in.

Your continued use of the Service after a price change takes effect constitutes your acceptance of the new price. If you do not wish to continue at the new price, you may cancel before your next renewal under Section 6. We are not obliged to provide any specific minimum notice period.

8. Refunds (discretionary only)

All fees paid to GOATech Inc. are non-refundable. You acknowledge and agree that:

• Refunds, partial refunds, credits, or pro-rata reimbursements may be granted in our sole and absolute discretion, on a case-by-case basis, but no User is entitled to any refund or credit under any circumstance;
• The granting of any refund or credit in one instance does not create any obligation, precedent, course of dealing, or expectation for any future request;
• You waive any contractual claim to a refund except where required by non-excludable consumer law;
• Account inactivity, lack of use of the Service, or dissatisfaction with the performance of any picks or selections is not, by itself, grounds for any refund.

To request a discretionary refund, email [email protected] with your account email and the reason for your request.

9. What the Service is (and isn't)

PuntGenius provides information, analysis, and opinion content generated by proprietary algorithms and editorial judgement. It is intended for adult entertainment and informational purposes.

PuntGenius is not:

• A licensed bookmaker, betting operator, wagering provider, or gambling service;
• A financial product, financial service, financial adviser, investment service, or investment scheme;
• A guarantee, insurance, indemnity, or assurance of any betting or financial outcome;
• A substitute for your own judgement.

Nothing on the Service constitutes financial product advice, personal advice, an offer to acquire any financial product, or a recommendation to bet, wager, or invest.

10. No guarantee of results

Any historical performance statistics, profit-on-turnover figures, strike rates, or backtests displayed on the Service or in our communications are provided for transparency only and are not promises, predictions, or guarantees of future results.

You are solely responsible for any betting, wagering, or other decisions you make. We are not a party to any wager you place with any bookmaker or third party.

11. Responsible gambling

Gambling can be addictive and cause harm. We strongly encourage you to:

• Set a strict budget you can afford to lose;
• Never chase losses or borrow money to bet;
• Take regular breaks and monitor your behaviour;
• Treat any output of the Service as a starting point for your own decision, not a guarantee.

If gambling is causing you or someone you know harm, contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au. You may also self-exclude by contacting your wagering provider directly.

12. Acceptable use

You agree that you will not, and will not attempt to:

• Reverse engineer, decompile, disassemble, scrape, mirror, frame, copy, or otherwise extract content, code, models, ratings, selections, or data from the Service except as expressly permitted;
• Resell, redistribute, republish, syndicate, or commercially exploit any selection, rating, content, or output;
• Share, post, broadcast, stream, screenshot for redistribution, or otherwise disclose picks or content to any third party;
• Use automated systems (bots, scripts, scrapers, crawlers, headless browsers) to access the Service;
• Interfere with, probe, or circumvent any security, rate-limiting, or access-control feature;
• Use the Service to violate any law, infringe any right, or harm any person;
• Provide false information to us at any time;
• Use the Service to launder funds, evade self-exclusion, or breach any gambling regulation applicable to you.

We may detect violations through technical, behavioural, or analytical means. Violation of this Section is a material breach and may result in immediate termination without refund and recovery of damages.

13. Account sharing & abuse

Your account is personal to you and non-transferable. Sharing login credentials, allowing others to use your account, or operating shared-account schemes is strictly prohibited. We use technical signals (including IP, device, and session telemetry) to detect sharing. Detected sharing may result in immediate termination of all linked accounts without refund.

14. Intellectual property

All right, title, and interest in and to the Service, including the PuntGenius name, branding, models, algorithms, ratings, content, software, code, copy, designs, look and feel, and any improvements, derivatives, or aggregated data, are and remain the exclusive property of GOATech Inc. and its licensors. No rights are granted to you except the limited, revocable, non-exclusive, non-transferable licence to access the Service for your personal, non-commercial use in accordance with these Terms.

Any feedback, ideas, or suggestions you submit to us are deemed non-confidential, and you grant GOATech Inc. a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use them for any purpose without compensation.

15. Communications consent

By creating an account you consent to receive electronic communications from us, including:

• Service emails (account confirmation, billing receipts, payment failures, password resets, security alerts) which you cannot opt out of while your account is active;
• Product emails (daily picks, results, product updates, performance summaries);
• Marketing emails, from which you can unsubscribe at any time via the link in each email.

You agree these electronic communications satisfy any legal requirement that such communications be in writing.

16. Disclaimer of warranties

We do not warrant that the Service will be available at any particular time, that any output will be accurate or complete, that bugs will be corrected, or that the Service is free of viruses or other harmful components.

17. Limitation of liability

You expressly agree that these limitations are a fundamental basis of the bargain between you and GOATech Inc., that the price of the Service has been set in reliance on them, and that they will apply even if any limited remedy is found to have failed of its essential purpose.

18. Indemnification

You agree to defend, indemnify, and hold harmless GOATech Inc. and its affiliates, officers, directors, employees, contractors, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees on a solicitor and own client basis) arising out of or related to:

• Your use of or reliance on the Service;
• Any bet, wager, or financial decision you make;
• Your breach of these Terms;
• Your violation of any applicable law or third-party right;
• Any content or information you provide to us;
• Any wrongful or fraudulent chargeback initiated by you (see Section 21).

19. Dispute resolution (mandatory)

Before initiating any legal proceeding, court claim, payment-card dispute, chargeback, regulator complaint, or social-media campaign against GOATech Inc., you must first contact us in good faith to attempt to resolve the issue.

You must:

1. Email [email protected] with a clear description of the issue, the relief you seek, your account email, and any relevant transaction reference;
2. Allow us at least thirty (30) days from the date of that email to investigate and respond;
3. Cooperate in good faith with reasonable requests for further information.

This pre-dispute resolution process is a condition precedent to any other action. Failure to comply with this Section is a material breach of these Terms and a complete defence to any claim, chargeback, or proceeding you bring.

20. Class action waiver

If this Section is held unenforceable as to any particular claim, that claim shall be severed and proceed in court on an individual basis only; the remainder of these Terms remains in full force.

21. Chargeback policy

Filing a payment-card dispute, chargeback, or reversal with your bank, card issuer, or wallet provider without first completing the pre-dispute process in Section 19 is a material breach of these Terms.

You agree that:

• Any chargeback initiated in breach of Section 19 is presumptively wrongful;
• For any wrongful chargeback you initiate, you are liable to GOATech Inc. for: (a) the disputed amount, (b) any chargeback fees, processor penalties, or reversal costs we incur, (c) our reasonable legal and collection costs, and (d) liquidated damages of AUD $50 per wrongful chargeback to compensate for administrative time, which you agree is a genuine pre-estimate of loss and not a penalty;
• We may report wrongful chargebacks to chargeback-fraud databases (including Ethoca, Verifi, or similar) and refer the debt to a collection agency;
• We will immediately terminate any account linked to a wrongful chargeback and may block all payment methods and email addresses associated with you from any future use of the Service;
• We may pursue all rights and remedies available to us, including legal action to recover amounts owed.

If we determine that a charge was made in error or warrants a refund following the Section 19 process, we will issue the refund directly without the need for a chargeback.

22. Governing law & forum

These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of the State of Victoria, Australia, without regard to its conflict-of-law principles. You and GOATech Inc. submit to the exclusive jurisdiction of the courts of Victoria, Australia, and the federal courts of Australia sitting in Victoria, for any matter not subject to the dispute resolution process in Section 19.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

To the maximum extent permitted by law, any claim or cause of action arising out of or related to the Service or these Terms must be commenced within one (1) year after the cause of action accrues, otherwise it is permanently barred.

23. Force majeure

GOATech Inc. is not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government action, sanctions, labour disputes, internet or telecommunications outages, third-party service outages (including Stripe, Resend, Railway, payment networks, or DNS providers), denial-of-service attacks, hardware failure, or shortage of materials or services.

24. Changes to these Terms

We may update these Terms at any time. The "Last updated" date at the top reflects the most recent change. For material changes, we will make reasonable efforts to notify you by email, in-product banner, or dashboard notice. Your continued use of the Service after the updated Terms take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.

25. Changes to the Service

We may, at any time and in our sole discretion, modify, add, suspend, limit, or discontinue any part of the Service (including features, content, picks, plans, or availability), with or without notice. We are not liable to you or any third party for any such change. If we discontinue the Service entirely, we will use commercially reasonable efforts to provide advance notice.

26. Termination

We may suspend or terminate your access to the Service, with or without notice, immediately and in our sole discretion, including for breach of these Terms, suspected fraud, abuse, sharing, regulatory or risk-management reasons, payment failure, wrongful chargeback, or any conduct we consider harmful to us, our Users, or third parties. Termination does not entitle you to a refund. Any provisions which by their nature should survive termination (including Sections 8, 10, 14, 16, 17, 18, 19, 20, 21, 22, and 28) survive.

27. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot lawfully be excluded, restricted, or modified. Where any provision of these Terms would otherwise be void or unenforceable under such law, our liability is limited, to the maximum extent permitted, to (at our election) re-supplying the Service, supplying equivalent services, or refunding the price paid for the Service in the three (3) months immediately preceding the relevant event.

28. General provisions

• Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at checkout, constitute the entire agreement between you and GOATech Inc. and supersede all prior or contemporaneous understandings.
• Severability. If any provision is held invalid or unenforceable, that provision shall be severed or modified to the minimum extent necessary, and the remaining provisions remain in full force.
• No waiver. No failure or delay by us in exercising any right is a waiver of that right. A waiver of any breach is not a waiver of any subsequent breach.
• Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or novate these Terms, in whole or in part, to any affiliate, successor, or acquirer without your consent and without notice. Your data may be transferred as part of any such transaction (see Privacy Policy).
• Relationship. Nothing in these Terms creates any partnership, joint venture, agency, fiduciary, or employment relationship between you and GOATech Inc.
• Third-party beneficiaries. There are no third-party beneficiaries of these Terms.
• Notices. We may give notice to you by email to the address on file, by in-product notice, or by posting on the website. You must give notice to us by email to [email protected].
• Headings. Section headings are for convenience only and do not affect interpretation.
• Electronic records. You consent to do business with us electronically and agree that electronic records and signatures are binding.
• Tax. You are solely responsible for any tax obligation arising from any betting outcome or use of the Service. Subscription fees are inclusive of GST where applicable unless stated otherwise.

29. Contact

For any question about these Terms, or to begin the dispute resolution process under Section 19, contact:

GOATech Inc. (operator of PuntGenius)
Email: [email protected]